FREQUENTLY ASKED QUESTIONS

HOW DO I CONSIGN?

Our step-by-step process for consigning is smooth and easy. For more information on our consignment policies please look to the home page under the consignment tab on our website or the highlight on our Instagram page @thewrightcompanyclothing.

CAN I PUT AN ITEM ON HOLD?

Of course you can! However, a non-refundable deposit of 50% of the listed retail price is required through payment of e-transfer or PayPal invoice. We do not offer this as an option at checkout, so please contact us if you would like to place an item on hold. Items must be picked up a week after the hold was placed. 

ARE THE PRICES NEGOTIABLE?

Most definitely! We will accept reasonable offers on certain items or offer bundle deals. Please contact us directly if you are interested in an item but it's a tad out of your price range. We'll do our best to come to a negotiation or let you know if we are accepting offers on an item. 

HOW DOES LOCAL PICK UP WORK?

It's easy peasy! Local pick-up is in Sherwood Park, Alberta only. Before pick up, full payment for the item(s) is required. No shipping or delivery fee is added to the final total of items. You will receive an email to the email address used during check out to let you know when you're order is ready to be picked up. 

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept a number of payment options!
Our preferred method of payment is through PayPal. This can be used by clicking the quick checkout option during checkout. We also accept debit and credit payments through our Poshmark account. E-transfer and cash payments are accepted for local pick up. Contact us directly to arrange for these payment methods, or after selecting this method at checkout.

WHERE CAN I PURCHASE ITEMS I LIKE?

You can purchase items directly on our website or through our Poshmark account @wrightclothing. Please note that due to Poshmark fees, our prices are increased on the platform to accommodate them. However, Poshmark may be a better option for you if you require shipping. All items are sold on a first come, first serve basis, so act fast if you have your eye on an item before it's too late! 

Don’t hesitate to contact us regarding any questions you may have about buying, consigning, or donating your second hand merchandise.