FREQUENTLY ASKED QUESTIONS

CAN WE DROP OFF ITEMS THAT WE WOULD LIKE TO CONSIGN?

Consignment that we accept is based on the quality and style of the item. For more information on our consignment policies please look to the home page under the product slider, or the consignment tab. Before dropping off your consignment items please contact us directly through email, texting, or instagram messages if you are interested in consignment. This way we can arrange a drop off time, send you our location, pick up the items instead if we can, discuss the details of consignment, and go over any expectations you have. 

DO YOU PUT ITEMS ON HOLD FOR CUSTOMERS?

We do!   
However, a non-refundable deposit of 50% of retail price is required through payment of e-transfer or PayPal invoice. We do not offer this as an option at checkout, so please contact us if you would like to place an item on hold.   
We will only hold items for up to a 3 day period from the time of the deposit (endless contacted, full payment is made, or a scheduled pick up time is discussed). Please note that all items are sold on a first come first serve basis endless a 50% deposit is sent.   
If no contact is made, no pick up date is set, and/or no full payment is made by the end of the 3 days since the deposit is sent, the item will be available again for sale to anyone.   
If the 3 days expires after the above criteria is not met, and the item is back up for sale but still wanted, the remaining 50% of the listed price will be due within two hours of contact.   
However, we do understand circumstances happen and accommodations can be made through contacting us.

ARE THE PRICES AT YOUR STORE NEGOTIABLE?

Most definitely! We will accept reasonable offers on certain items. 
Please contact us directly if you are interested in an item but it's a tad out of your price range. We'll do our best to come to a negotiation or let you know if we are accepting offers on an item. 

HOW DOES LOCAL PICK UP WORK?

It's easy peasy! 
Local pick up is in Sherwood Park, Alberta only. 
Before pick up, full payment for the item(s) is required. No shipping or delivery fee is added to the final total of items. 
Please contact us directly to arrange a pick up time after selecting local pick up at the checkout. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept a number of payment options!
Our preferred method of payment is through PayPal. This can be used by clicking the quick checkout option during checkout.  
Along with PayPal we also accept debit and credit cards on our website that are compatible with our website software. 
We also accept etransfer and cash payments for local pick up and delivery. Contact us directly to arrange for these payment methods, or after selecting this method at checkout :)

WHERE CAN I PURCHASE ITEMS I LIKE?

You can purchase items directly on our website or through our Poshmark account @wrightclothing. Please note that due to Poshmark fees, our prices are increased on the platform to accommodate them. However, Poshmark may be a better option for you if you require shipping. 
All items are sold on a first come, first serve basis, so act fast if you have your eye on an item before it's too late! 

Don’t hesitate to contact us regarding any questions you may have about buying, consigning, or donating your second hand merchandise.