Important Information to Know

We want to make sure every visit to the The Wright Company Clothing is an event to remember. That’s why we’ve developed a clear store policy outlining everything you need to know about how we operate. Please read on to find out how we always try to provide the best customer experience. If you have any more questions, get in touch and we’ll be happy to help.

1. All sales are final. No refunds or returns are accepted for sizing, condition, or style. However, we always want you to feel overjoyed when receiving and opening your order from us. If you have any concerns, please do not hesitate to reach out and we can try to come to a compromise. 

2. We are not responsible for any shipping issues that may occur. We always try our best to ship out the same day, or one day after your order is placed. If we can not ship within in a reasonable amount of time you will be contacted directly about the issue, and be asked if you would like a refund. If any tracking issues, lost packages, stolen packages, or other shipping issues occur after the tracking number is imputed in for your order, please contact Canada Post directly or email us about the situation as we will try our best to help. 

3. There is no way to predict the future. Since reality is the way it is, we can not provide a timeline for consignment sales, however, we will do our best to market and advertise the item based on our consignment rates.

For more information on our shipping, return, and consignment policies, please feel free to contact us!